Outlook 2016 hangs / gets stuck at processing & starting window

In Uncategorized by Shawn

The Problem:

I am using Office 2016 by way of an Office 365 installation, and Outlook 2016 won’t open. It hangs up on Starting / Processing screen.

Processing window…

outlook hangs stuck on processing

Sometimes I get the Starting window…

outlook hangs stuck on starting

The Fix:

1) Click the Windows button or press the Windows key on your keyboard
2)In the Run box, type outlook.exe /safe
3) Click OK
4) When prompted to ‘Choose a Profile’, click OK (you may need to choose a profile if you have multiple ones)
5) Outlook will open and it appears to repair itself
6) You can exit Outlook and restart it normally to verify that the fix worked.